.svg)
Ensono
IT Process Analyst
Join Ensono as an IT Process Analyst in Bengaluru. Leverage ServiceNow CMDB skills to maintain data quality and governance processes. Power BI experience a plus.
Consulting
Entry Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Configuration Management Database
DevOps
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Job description
Posted on:
September 8, 2025
Ensono is a technology advisor and managed service provider specializing in digital transformation. They offer consulting, modernization, and application development services. The IT Process Analyst (CMDB) will maintain the Configuration Items within the CMDB, ensuring data quality and processes are followed.
Requirements
- Maintain CMDB configuration items and attributes
- Define and document CI creation and maintenance processes
- Manage CI data using approved processes
- Ensure CI data quality and consistency
- Experience with ServiceNow CMDB
- Experience defining and documenting governance processes
- Power BI experience
- Team player with a strong communication and initiative
Requirements Summary
Willingness to learn. Strong communication skills. Team player
