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Talking Rain Beverage Company®
IT Service Delivery & Support Manager
IT Service Delivery & Support Manager at Talking Rain Beverage Company in Washington. Lead tech operations, drive improvements, streamline processes. 5-8 years IT experience, Bachelor's degree, ITIL certification preferred. Competitive benefits included.
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
November 25, 2025
We are looking for an IT Service Delivery & Support Manager to lead our Technology team and shape how our Rain Makers experience technology every day. As IT Operations Manager, you'll have the opportunity to drive improvements, streamline onboarding, and create solutions that keep our teams connected and productive.
Requirements
- 5-8 years of IT service management and operations experience
- Proven tenure as a Senior IT Support Engineer in a mid-to-large enterprise
- Bachelor's degree in IT Management, Business, Computer Science, Engineering, or equivalent professional experience
- ITIL Service Manager certification preferred
- Certifications such as A+, MCP, Six Sigma Green Belt, or TQM considered a plus
Benefits
- Three Weeks of Vacation
- FMLA qualifying Rain Makers receive six weeks of paid parental leave
- Flexibility Stipend
- Relocation: Relocation Available (when available)
- Onsite and Hybrid Employees: Get paid to carpool!
- 401k with Immediate Vesting
- Fitness Reimbursements
- Medical/Dental/Vision
- Vehicle Program
Requirements Summary
5-8 years of IT experience, Bachelor's degree, ITIL Service Manager certification preferred
