IT Service Desk Agent (German-speaking) -On-site FI01

Concentrix is a global technology and services leader that powers the brands of the future. As an IT Service Desk Agent in Barcelona, you will be part of a team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more. Career growth and personal development are encouraged through training and development programs.

Requirements

• 1st or 2nd-level IT support experience in larger environments
• Proficient or bilingual level of German and advanced English skills
• Windows 10, Office 365, MS Teams, and troubleshooting both hardware and software experience
• Familiarity with ITSM ticket systems (like ServiceNow) is a plus
• Knowledge of ITIL V4 processes is good to have

Benefits

• Full paid training on the company and the project
• Career development programs and specialized courses
• Bring-a-friend (referral) bonus opportunities
• Great office location in Barcelona
• Salary 22,000 euros gross/year + up to 2,400 euros gross/year in bonus