IT Service Desk Analyst-German and English-NS

IT Service Desk Analyst position available in Pécs, HU, providing high-quality support to ALDI colleagues in offices and logistics centers in the US, Australia, and Europe via phone and email. Responsibilities include analyzing and resolving IT errors, collaborating with training and expert groups, and testing new hardware and software.

Requirements

• Confident intermediate or higher English AND German written and oral language skills.
• Willingness to work in shifts (7/24), on weekends, and on bank holidays.
• Eager to learn and adapt to changes and new IT solutions.
• Customer-focused with strong communication skills.
• Maintain a high standard towards own work and demonstrate excellent problem-solving abilities.
• Team player with a positive attitude.
• High school diploma or higher education.

Benefits

• State-of-the-art working environment
• Secure, long-term job opportunity
• Outstanding salary
• Home office possibility
• Comprehensive training programs and professional development opportunities
• Support for maintaining a healthy work-life balance