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Everwest
IT Service Manager
Join Everwest as an IT Service Manager in Vilnius. Leverage ServiceNow skills to enhance IT policies, compliance, and process improvements. Salary: €3320-€4150.
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Asset Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 19, 2025
Everwest is seeking a talented IT Service Manager to support IT policies, ensure compliance, and contribute to process improvements. The company values friendliness, openness, and trust, fostering a collaborative and employee-focused environment. The role involves managing validation, audits, and collaboration with stakeholders.
Requirements
- Knowledge of ITSM frameworks (ITIL 4 Foundation level preferred)
- Experience with ITSM tools like Jira Service Management, ServiceNow, or similar
- Understanding of compliance standards and security best practices
- Strong documentation and reporting skills
- Project management basics (Agile/Scrum or Waterfall)
- Excellent communication and teamwork abilities
- Organizational and leadership skills
- Vendor communication/procurement experience (a plus)
Benefits
- Monthly salary ranges from 3320 EUR to 4150 EUR gross
- Growth opportunities
- Modern office with recreation areas
- Restaurant with employee exclusive prices
- Recognition and awards
- Gift-giving during holidays and company anniversaries
Requirements Summary
ITIL 4 Foundation or equivalent knowledge is preferred. Experience with IT service management tools like Jira Service Management or ServiceNow. Strong understanding of compliance standards and security
Apply now
Vilnius
|
Vilnius City Municipality
Lithuania
Entry Level
In-Person
Full Time
3320-4150 EUR/gross
