Junior Application Support Analyst - 14 month FTC

We are looking for a proactive and enthusiastic Junior Application Support Analyst to join our growing production support team. You will play a key role in supporting a range of business-critical applications, including customer-facing websites, CRM systems, and internal portfolio management tools.

Requirements

• Degree or equivalent qualification in Computer Science, IT, or related field.
• 6 months to 2 years of relevant experience (internships, placements, or previous roles).
• Good understanding of IT support fundamentals.
• Familiarity with SQL and basic querying
• Exposure to ticketing systems (e.g., JIRA, ServiceNow, Freshdesk).
• Good understanding of application lifecycle and environments (Dev, Test, Prod).
• Strong communication skills, both written and verbal.
• Customer-focused attitude and a willingness to learn.
• Attention to detail and problem-solving mindset.
• Well presented, professional and a team player

Benefits

• A competitive salary
• Untracked holiday
• Hybrid working – minimum 3 days a week in the office
• Anchor (our wellness hub) which includes Headspace, one to one coaching through Wellness Cloud, Digital GP & more