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AVASO TECH PRIVATE LIMITED
IT Support Engineer EUC L2
Join AVASO TECH as an IT Support Engineer EUC L2 in Ho Chi Minh City. Leverage ServiceNow for end-user support, asset management, and vendor coordination.
Consulting
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Asset Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 29, 2025
This IT Support Engineer role focuses on providing onsite IT technical support within a Site Technology Servicing team. Responsibilities include end-user support for desktop/laptop computers, configuring/troubleshooting systems, coordinating vendor support, and managing IT asset management. The role involves collaboration with both internal teams and external vendors.
Requirements
- 5+ years’ experience in IT support
- In-depth knowledge of Microsoft Windows 7 and Windows 10
- Knowledge & experience with ServiceNow or similar ticketing system
- Understanding of Active Directory
- Plant environment knowledge and Experience
- Familiarity with Microsoft server technologies
- Self-disciplined and highly motivated
- Good decision-making skills
- Strong prioritization skills
Requirements Summary
5+ yrs IT support exp. In-depth knowledge of MS Windows/OS and ServiceNow. Active Directory understanding. Strong decision-making & prioritization skills
