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10x Genomics
IT Support Engineer
IT Support Engineer at 10x Genomics, California. Provide onsite/remote technical support. Requires 3+ years IT support, Windows/macOS expertise, SaaS proficiency. Benefits include health coverage, bonus, equity.
Direct Hire
Mid-Level
ServiceNow Role Type:
System Administrator
ServiceNow Modules:
Incident Management
ServiceNow Certifications (nice to have):
Certified System Administrator
Job description
Posted on:
November 13, 2025
We are seeking a dedicated and customer-focused IT Support Engineer to join our Client Technologies Team. The ideal candidate will have a solid technical background combined with exceptional customer service to support our users onsite and remotely.
Requirements
- 3 years of hands-on IT Support/system administration experience
- 3 years supporting and provisioning Windows and macOS devices
- Experience supporting a large SaaS environment (Okta, Google Workspace, Zoom, Slack, Kandji, Intune, etc)
- Experience administering Okta, Zoom, and/or Google Workspace
- Experience with A/V support (ie. conference rooms, webinars, etc)
Benefits
- Comprehensive health and retirement benefit programs
- Annual bonus program or sales incentive program
- Equity grants
Requirements Summary
3+ years of IT Support experience, 3+ years of Windows and macOS support, experience with SaaS environment and A/V support
Apply now
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California
United States
Mid-Level
In-Person
Full Time
104700-141700 USD/year
