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SGS
IT SUPPORT SPECIALIST – N2 BILINGÜE PORTUGUÉS
IT Support Specialist (N2) at SGS, Bogota. Bilingual Portuguese. Resolve technical issues, manage ServiceNow tickets, support Windows/macOS/networks. Requires Systems Engineering degree, 2+ years experience, scripting knowledge.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Certified System Administrator
Job description
Posted on:
November 18, 2025
Provide a positive and efficient experience for our users, resolving complex technical problems and actively contributing to the improvement of technical support in a dynamic team.
Requirements
- Bachelor's degree in Systems Engineering or related fields.
- Minimum 2 years of experience in end-user support roles.
- Proven experience in advanced technical support and knowledge of operating system administration such as Windows, macOS, and networks (VPNs, firewalls, network configurations).
- B2 - C1 Portuguese
- Advanced Microsoft Office Excel
- Familiarity with ticket management tools, preferably ServiceNow
- Knowledge of scripting (PowerShell, Bash, Python) for task automation.
Requirements Summary
Bachelor's degree in Systems Engineering, 2+ years of experience in end-user support roles, and advanced technical support skills
Apply now
Bogota
|
Bogota
Colombia
Entry Level
In-Person
Full Time
43200000-43200000 COL/year
