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XPO
IT Support Specialist
Join XPO as an IT Support Specialist in Santander. Leverage ServiceNow for technical support, incident resolution, and user training. Flexible hours, growth opportunities!
Direct Hire
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 25, 2025
Join our dynamic and collaborative team as an IT Support Specialist and grow professionally with exciting challenges, recognition, and opportunities for advancement. Enjoy a flexible and inclusive work environment, continuous training, and a chance to make a difference.
Requirements
- Bachelor’s degree in Computer Science, Information Technologies or similar.
- 3-5 years of experience as Technical Support Specialist.
- Great ability to provide technical support and resolve incidents.
- Deep knowledge of hardware, software, and computer networks.
- Ability to identify technological needs and train users.
- Domination of technical assistance tools such as ServiceNow.
- Experience in documenting processes and tracking performance metrics.
- Advanced knowledge in database maintenance and system security.
- Excellent interpersonal and communication skills.
Benefits
- Flexible working days
- Continuous training
- Opportunities for advancement
- Collaborative work environment
- Recognition and awards
- Inclusive and equal opportunities
- Sports tournaments and ecological projects
Requirements Summary
Bachelor's degree in Computer Science or similar, 3-5 years of experience, and excellent technical and interpersonal skills
