The Nuclear Company

IT Support Specialist

IT Support Specialist at The Nuclear Company (Columbia, SC). Provide technical support using ServiceNow ticketing, troubleshoot hardware/software/networks, manage Active Directory. Requires 1-2 yrs IT experience, networking knowledge, cybersecurity basics. Competitive pay, 401k, health benefits.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
December 1, 2025

The Nuclear Company is the fastest growing startup in the nuclear and energy space, and we're seeking an IT Support Specialist to provide technical assistance to end-users, ensuring efficient operation of hardware, software, and network systems.

Requirements

  • Proficiency in troubleshooting hardware, software, and network issues across Windows and macOS environments.
  • Strong understanding of TCP/IP networking, DNS, DHCP, and VPN configuration.
  • Experience with Active Directory for user account management and group policies.
  • Familiarity with common enterprise applications (Microsoft 365, email clients, collaboration tools).
  • Ability to use remote support tools and ticketing systems (e.g. ServiceNow, Zendesk).
  • Knowledge of basic cybersecurity practices, including endpoint protection and patch management.

Benefits

  • Competitive compensation packages
  • 401k with company match
  • Medical, dental, vision plans
  • Generous vacation policy, plus holidays

Requirements Summary

1-2 years of experience in IT support or a related field, strong problem-solving skills, and ability to document technical solutions clearly