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XPO
IT Support Specialist
Join XPO as an IT Support Specialist in Santander. Leverage ServiceNow for technical support, incident resolution, and user training. Enjoy growth and flexibility.
Direct Hire
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 25, 2025
Join our team as an IT Support Specialist and be part of a dynamic and collaborative team. Enjoy exciting challenges, recognition, professional growth, and a continuous learning environment.
Requirements
- University degree in Computer Science, Information Technologies or similar.
- 3 to 5 years of experience as a Technical Support Specialist.
- Great ability to provide technical support and resolve incidents.
- Deep knowledge of hardware, software, and computer networks.
- Ability to identify technological needs and train users.
- Mastery of technical assistance tools such as ServiceNow.
- Experience in documenting processes and tracking performance metrics.
- Advanced knowledge in database maintenance and system security.
- Excellent interpersonal and communication skills.
- Intermediate to high level of English.
Benefits
- Exciting Challenges
- Recognition
- Professional Growth
- Continuous Training
- Collaborative Work Environment
- Flexibility and Work-Life Balance
- Inclusive and diverse workplace
- Charity sports tournaments and ecological projects
Requirements Summary
University degree in Computer Science or related, 3-5 years of experience, technical skills and excellent communication skills
