A.C.Coy

IT SUPPORT TECHNICIAN - ONSITE

Join A.C.Coy as an IT Support Technician in Lafayette, IN. Leverage ServiceNow for ticketing, provide deskside support, and manage IT assets.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
May 24, 2023

The A.C.Coy company is seeking an IT Support Technician to work onsite in Lafayette, IN. The ideal candidate will have 2+ years of IT support experience and be able to provide deskside support to all employees, diagnose and resolve software and hardware incidents, and communicate with employees through various means.

Requirements

  • Bachelor's degree
  • 2+ years of IT support experience
  • 2+ years of ticketing system experience (ServiceNow, Jira, Remedy, etc.)
  • 2+ years of experience with printer, mobile device, network, and operating system (Windows 10/11)
  • 2+ years of experience with IT asset inventory management
  • Experience working in a manufacturing facility (preferred)

Requirements Summary

2+ years of IT support experience, 2+ years of ticketing system experience, and 2+ years of experience with printer, mobile device, network, and operating system