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Peoplelink Staffing
IT Support Technician
Tier 1 IT Support Technician at Peoplelink Staffing in Illinois. Support users with account/access issues, macOS/Windows troubleshooting, onboarding. Requires 2+ years support experience, ticketing software expertise, Shell scripting knowledge.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 10, 2025
Tier 1 IT Support Technician to support internal customers with user account, access, and login issues. Provide technical support for macOS and Windows users, onboarding new users, and updating and tracking user-reported issues.
Requirements
- 2+ years in a technical support role providing Tier-1 or Tier-2 support
- Direct experience with ticketing software
- Basic knowledge of Shell scripting or similar coding experience
- Basic experience working in UNIX / Linux environments
Requirements Summary
2+ years of technical support experience, direct experience with ticketing software, and basic knowledge of Shell scripting
Apply now
|
Illinois
United States
Entry Level
In-Person
Contract / Temporary
40000-50000 USD/year
