IT Systems Specialist (Santa Clara, CA)

We're hiring an IT Systems Specialist to own on-site IT operations at our Santa Clara HQ. You'll be the primary owner of our 8-node VMware vCenter cluster, office network, and local infrastructure. This is a high-impact, hands-on role with a lot of autonomy, requiring 5+ years of experience in hands-on IT infrastructure / systems administration / site IT roles.

Requirements

• 5+ years in hands-on IT infrastructure / systems administration / site IT roles supporting a technical organization.
• Strong experience with VMware vSphere/vCenter in a multi-host environment (capacity management, HA/DRS, templates, snapshots, upgrades).
• Solid understanding of networking fundamentals: TCP/IP, VLANs, routing, firewalls, VPNs, and Wi-Fi in an office setting.
• Experience operating and troubleshooting on-prem server hardware, NAS/SAN storage, and UPS systems.
• Comfortable supporting both Windows and Linux servers and endpoints.
• Experience with modern ticketing systems (e.g., JIRA, Zendesk, ServiceNow or similar) and a disciplined approach to documentation.
• Ability to work independently on site while collaborating with a globally distributed IT and Engineering team.
• Strong communication skills and a calm, customer-oriented approach under pressure.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance