IT Virtual Desktop Manager (Azure)

We are looking for an experienced Azure Virtual Desktop IT Manager to lead our virtual desktop infrastructure team. The ideal candidate will have a strong background in managing Azure Virtual Desktop environments, along with proficiency in Nerdio Manager and other Azure management tools.

Requirements

• Strong understanding of Azure Virtual Desktop Infrastructure, Operations and end to end connectivity.
• Develop and implement strategies for AVD deployment, management, and optimization.
• Ensure the team follows best practices and maintains high standards of performance and security.
• Oversee the configuration and management of AVD host pools, workspaces, and session hosts.
• Ensure efficient management of AVD images and scaling solutions.
• Implement and enforce security policies and procedures to ensure secure system access.
• Utilize Nerdio Manager for Enterprise to manage and optimize AVD, Windows 365, and Intune environments.
• Troubleshoot and resolve complex issues related to virtual desktops and applications.
• Oversee the configuration and management of Azure IaaS, VNet, NSG, and firewall settings.
• Utilize Azure Monitor, Log Analytics, and Diagnostics settings for monitoring and troubleshooting.
• Implement automation to improve service delivery and reduce operational overhead.
• Collaborate with other IT teams to identify and implement improvements.
• Maintain comprehensive documentation related to VDI, virtual apps, and mobility activities/processes.
• Ensure adherence to ITIL processes and use of ticketing tools like ServiceNow.

Benefits

• Competitive Total Rewards Package
• Target variable incentives
• Medical Plan (HMO) from Day 1 of employment with free dependents
• Life insurance
• Paid Time-Off Benefits
• Sick Leave Conversion
• Night Differential offered
• Employee Referral Program
• All Mandatory Statutory Benefits