Deloitte

ITAM/ITOM Specialist (ServiceNow ITOM Specialist) - Operate

Join Deloitte as an ITAM/ITOM Specialist in Toronto. Leverage ServiceNow ITOM/ITAM skills, optimize IT operations, and enjoy flexible work benefits.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Configuration Management Database
Department - JobBoardly X Webflow Template
Discovery
Department - JobBoardly X Webflow Template
Governance, Risk, and Compliance
Department - JobBoardly X Webflow Template
IT Asset Management
Department - JobBoardly X Webflow Template
IT Operations Management
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Discovery
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Service Mapping

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 17, 2025

Deloitte is seeking an ITAM/ITOM Specialist specializing in ServiceNow ITOM on a 1-year fixed term. The role will focus on implementing and optimizing ServiceNow IT Operations Management (ITOM) and IT Asset Management (ITAM) solutions.

Requirements

  • 3+ years of advanced experience with ServiceNow ITOM and ITAM modules
  • Strong understanding of CMDB, Discovery processes, and Service Mapping
  • Experience with automation and integration of IT processes
  • Excellent analytical, problem-solving, and communication skills
  • ServiceNow ITOM Specialist certification preferred

Benefits

  • Competitive base salary and variable pay opportunities
  • Total Rewards Package
  • Flexible work arrangements and a hybrid work structure
  • Four weeks of paid vacation days
  • Mental health support benefits
  • Flexible benefit spending account
  • Firm-wide closures (Deloitte Days)
  • Dedicated days for learning (Development and Innovation Days)
  • Flexible work arrangements and a hybrid work structure

Requirements Summary

3+ years of experience with ServiceNow ITOM and ITAM modules, strong understanding of CMDB, Discovery processes, and Service Mapping, experience with automation and integration of IT processes