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Softtek
ITIL Change Manager
Join Softtek as an ITIL Change Manager in Bogota. Manage change requests, lead CABs, and leverage ServiceNow for ITIL processes. Competitive salary & growth!
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Change Management
Governance, Risk, and Compliance
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 15, 2025
This ITIL Change Manager role involves managing change requests, leading Change Advisory Boards (CABs), and ensuring successful transitions between development and operations. The position requires a strong understanding of ITIL frameworks and change management processes, and collaboration with various cross-functional teams.
Requirements
- Proven experience in ITIL Change Management
- Strong knowledge of ITIL frameworks and best practices
- Familiarity with Risk assessment and impact analysis
- Familiarity with IT service management (ITSM) tools (e.g., ServiceNow, Jira Service Management)
- Familiarity with IT governance and compliance frameworks
Benefits
- Competitive salary
- Opportunity for career growth
Requirements Summary
Proven ITIL Change Management experience. Strong knowledge of ITIL frameworks. Familiarity with Risk Assessment. IT governance & compliance frameworks
