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Softtek
ITIL Change Manager
Join Softtek as an ITIL Change Manager in Bogota. Leverage ServiceNow skills to manage change requests, lead CABs, and ensure compliance.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Change Management
Governance, Risk, and Compliance
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
July 11, 2025
ITIL Change Manager position in Bogota, responsible for managing change requests, leading CABs, and ensuring compliance with change management policies.
Requirements
- Proven experience in ITIL Change Management, IT infrastructure, and process management.
- Strong knowledge of ITIL frameworks and best practices.
- Change management policies, procedures, and tools.
- Managing Change Advisory Boards (CABs) and change request lifecycles.
- Risk assessment and impact analysis for IT changes.
- IT service management (ITSM) tools (e.g., ServiceNow, Jira Service Management).
- IT governance and compliance frameworks.
Requirements Summary
Proven ITIL experience, knowledge of ITIL frameworks and best practices, and IT service management tools
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