.svg)
Deloitte
ITSM Data & Support Analyst, Deloitte Global Technology
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 28, 2025
Deloitte Global Technology is seeking a Data & Support Analyst to join an Agile team. The role involves modeling data, supporting customer interactions, troubleshooting issues, and offering training on ITIL and ServiceNow. This position offers growth opportunities and a supportive work environment. Deloitte is a globally recognized professional services firm dedicated to making an impact for Canadians.
Requirements
- At least 1 year of experience operating and/or managing within ServiceNow ITSM and CMDB spaces
- Flexible work style, hours and telecommuting presence
- Demonstrated certification, training or understanding in the ServiceNow Common Services Data Model
- Demonstrated experience working in a fast paced Agile based environment
- Proven ability to manage support interactions effectively
- Experience working in a fast paced Agile based environment
Benefits
- Competitive salary
- Variable pay opportunities
- Training and development opportunities
- Mental health support
- Flexible work arrangements
Requirements Summary
1+ year ServiceNow ITSM/CMDB experience. Agile/Fast paced environment preferred. ServiceNow Common Services Data Model certification. Experience with Agile methodology
