PRIORITY Quality Consultants

ITSM Engineer Banking Sector (PRIEB0725) - Client Services

Join PRIORITY Quality Consultants as an ITSM Engineer in Athens. Leverage ServiceNow skills to enhance IT service management in the banking sector. Competitive pay & growth!

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Consulting
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
July 23, 2025

PRIORITY is seeking an ITSM Engineer for the banking sector to manage IT service information, design, and improve IT service management processes, and collaborate with IT teams and stakeholders.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, or a closely related discipline.
  • Understanding of ITIL practices, with exposure to additional frameworks such as COBIT or ISO standards.
  • 2 to 5 years of experience in roles such as IT service management, business analysis, or process improvement—ideally within the IT sector or banking industry.
  • Familiarity with IT service management platforms such as SMAX, ServiceNow, or BMC Remedy is a plus.

Benefits

  • Competitive remuneration package.
  • Continuous learning & development opportunities.
  • Dynamic and friendly/inclusive working environment.

Requirements Summary

Bachelor's degree in IT, 2-5 years of IT experience, understanding of ITIL practices