PRIORITY is seeking an ITSM Engineer for the banking sector to manage IT service information, design, and improve IT service management processes, and collaborate with IT teams and stakeholders.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a closely related discipline.
- Understanding of ITIL practices, with exposure to additional frameworks such as COBIT or ISO standards.
- 2 to 5 years of experience in roles such as IT service management, business analysis, or process improvement—ideally within the IT sector or banking industry.
- Familiarity with IT service management platforms such as SMAX, ServiceNow, or BMC Remedy is a plus.
Benefits
- Competitive remuneration package.
- Continuous learning & development opportunities.
- Dynamic and friendly/inclusive working environment.