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Leonardo
ITSM & Infrastructure Monitoring Engineer
Join Leonardo in Genova as an ITSM & Infrastructure Monitoring Engineer. Leverage ServiceNow and ITIL skills for multi-domain defense operations. Benefits include professional growth in a tech-driven environment.
Direct Hire
Mid-Level
ServiceNow Role Type:
System Administrator
ServiceNow Modules:
IT Operations Management
IT Service Management
Service Catalog
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
May 13, 2025
Used for multi-domain operations in the defence sector, the system will be characterized by a
Requirements
- ITIL framework (Incident, Problem, Change, Configuration, Service Catalog)
- ITSM tools: ServiceNow
- Monitoring tools: Zabbix, Cloud-native monitoring tools (Azure)
- ITSM tools: BMC Remedy, Jira Service Management
- Monitoring tools: Dynatrace, SolarWinds, PRTG, Nagios
- Excellent knowledge of the English language, both spoken and written (minimum C1 European level)
- Availability to perform frequent national and international business trips
- ITIL v4 Foundation / Intermediate
- ServiceNow Certified System Administrator, Zabbix Certification
Benefits
- Professional growth path in an international and technologically advanced context
Requirements Summary
Expert in ITSM, infrastructure monitoring, and cloud-native monitoring tools. Strong knowledge of ITIL framework and technical project management
