.svg)
Zensar
ITSM-SERVICE NOW
Join Zensar as an ITSM-ServiceNow expert. Leverage 10+ years in ITSM, ITAM, CMDB, HRSD. Strong development skills required. Benefits include team leadership and Agile methodologies.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
Human Resources Service Delivery
IT Asset Management
IT Service Management
Integration Hub
Service Catalog
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
June 16, 2025
10+ years of experience in designing/developing solutions/architecture on ITSM, ITAM, CMDB, HRSD on ServiceNow Tool. Experienced in Requirement Gathering, Effort estimation, Client interaction, and Strong experience in ServiceNow Development.
Requirements
- 10+ years of experience in designing/developing solutions/architecture on ITSM, ITAM, CMDB, HRSD on ServiceNow Tool
- Experienced in Requirement Gathering, Effort estimation, Client interaction
- In-depth experience working with ITSM modules(IM,PM,CM,KM,RM & Service catalog)
- Strong experience in ServiceNow Development(Client Script & Server Script, Notifications, Inbound Outbound email integrations, Workflow & Flow Designer)
- Evaluation of new features within ServiceNow.
- Experience in API integrations with other systems.
- Experience with Integration HUB orchestrations.
- Excellent written and oral communication skills, with the ability to communicate effectively to both technical and non-technical audiences.
- Self-starter capable of working with limited supervision.
- Strong team leading skills.
- Interpersonal skills such as facilitation, negotiation, and collaboration with various internal stakeholders.
- Ability to prepare documents like HLD, LLD
- Experience in creating Technical Documentation.
- Strong understanding of Agile methodologies.
- Strong troubleshooting analytical skills.
- Ability and willingness to communicate effectively.
- Ability to work independently as well as gel along with other team members.
- Experience with the development and maintenance in the following ServiceNow applications:
- IT Service Management (ITSM).
- IT Asset Management (ITAM)
Benefits
- Strong team leading skills
- Strong understanding of Agile methodologies.
- Strong troubleshooting analytical skills
Requirements Summary
10+ years of experience in ITSM, ITAM, CMDB, HRSD on ServiceNow Tool. Excellent written and oral communication skills. Strong team leading skills
