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Devoteam
ITSM ServiceNow Consultant (m/w/d)
ITSM ServiceNow Consultant at Devoteam, Düsseldorf. Design digital workflows, optimize processes, lead projects. Requires ServiceNow expertise, process modeling knowledge, stakeholder management. Flexible work, training, international growth.
Consulting
Entry Level
ServiceNow Role Type:
Sales
ServiceNow Modules:
DevOps
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
November 21, 2025
Join Devoteam N Platform and support companies in fully exploiting the possibilities of the ServiceNow platform. Design digital workflows, improve employee experiences, and enable sustainable changes.
Requirements
- Several years of experience in enterprise service management, ideally with ServiceNow
- Fundamental knowledge in process modeling, optimization, and/or quality management
- Experience in workshop moderation
- Experience in leading projects or work streams
- Secure stakeholder management on management level
- Routine in pre-sales or offer processes
- Very good German and English skills
- Will to take responsibility and move something in the team
Benefits
- Flexible work models
- Modern IT equipment
- Varied training offers
- International development opportunities
- Corporate benefits
- Comprehensive additional services
- Bike leasing
- Attractive premiums for referrals
- Modern and centrally located offices
- Get-togethers, parties, and team events
Requirements Summary
Several years of experience in enterprise service management, strong communication skills, and experience in project management
