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Devoteam
ITSM ServiceNow Consultant (m/w/d)
ITSM ServiceNow Consultant at Devoteam (Baden-Württemberg). Drive digital transformation using ServiceNow platform. Lead enterprise service management projects, optimize processes, manage stakeholders. Certifications valued. Flexible work, training, international growth.
Consulting
Entry Level
ServiceNow Role Type:
Sales
ServiceNow Modules:
DevOps
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
November 21, 2025
As an ITSM / ServiceNow Consultant, you will accompany our customers on their way to modern, efficient, and digital processes. You combine technology, consulting, and methodology – and design projects actively.
Requirements
- Several years of experience in enterprise service management, ideally with ServiceNow
- In-depth knowledge of process modeling, optimization, and/or quality management
- Experience in workshop moderation
- Experience in leading projects or workstreams
- Safe stakeholder management on management level
- Routine in pre-sales or offer processes
- Very good German and English skills
- Willingness to take on responsibility and move the team
- ServiceNow certifications are a plus – but not a must.
Benefits
- Flexible work models
- Modern IT equipment
- Varied training offers
- International development opportunities
- Corporate benefits
- Comprehensive additional benefits
- Job bike leasing
- Attractive bonuses
- Modern and centrally located offices
- Get-Togethers, parties, and team events
Requirements Summary
Several years of experience, in-depth knowledge of process modeling, and experience in workshop moderation
