ITSM ServiceNow Consultant (m/w/d)

As an ITSM / ServiceNow Consultant, you accompany our customers on their way to modern, efficient, and digital processes, combining technology, consulting, and methodology to design projects actively.

Requirements

• Several years of experience in enterprise service management, ideally with ServiceNow
• In-depth knowledge of process modeling, optimization, and/or quality management
• Experience in workshop moderation
• Experience in leading projects or workstreams
• Secure stakeholder management on management level
• Routine in pre-sales or offer processes
• Very good German and English skills

Benefits

• Flexible work models - remote or hybrid - with individually planned working hours and locations
• Modern IT equipment - you decide which device suits you best
• Diverse training opportunities through our Devoteam Academy, including certified training and language courses
• International development opportunities for your personal career boost at Devoteam
• Corporate benefits with a wide range of offers in various areas
• Comprehensive additional benefits such as occupational pension provision, direct insurance, and capital-forming benefits
• A structured onboarding process with integration day and mentor program for your successful start with us
• Job bike leasing with attractive tax benefits
• Attractive bonuses when you bring new colleagues on board
• Modern and centrally located offices
• Get-togethers, parties, and team events for exchange and joint fun