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GovCIO
Journeyman ServiceNow and Enterprise Tools Support Specialist
Join GovCIO as a Journeyman ServiceNow Support Specialist in Washington, DC. Leverage ITSM, ITOM, and CMDB skills to enhance national security. Benefits include training, EAP, and flexible work.
Consulting
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Configuration Management Database
Discovery
IT Operations Management
IT Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
July 22, 2025
GovCIO is seeking a skilled and motivated Journeyman ServiceNow and Enterprise Tools Support Specialist to support mission-critical systems that enhance national security and operational efficiency.
Requirements
- Provide daily operational support and troubleshooting for ServiceNow and other enterprise-level IT tools.
- Serve as a subject matter expert for the ServiceNow platform, including ITSM, ITOM, CMDB, Discovery, and custom app modules.
- Configure and maintain ServiceNow workflows, business rules, UI policies, client scripts, and integrations with third-party tools.
Benefits
- Employee Assistance Program (EAP)
- Corporate Discounts
- Learning & Development platform, to include certification preparation content
- Training, Education and Certification Assistance
- Referral Bonus Program
- Internal Mobility Program
- Pet Insurance
- Flexible Work Environment
Requirements Summary
3+ years of hands-on experience with ServiceNow administration and development, Proficient in one or more enterprise monitoring or endpoint management tools
Apply now
Washington
|
District of Columbia
United States
Mid-Level
Hybrid
Full Time
100000-110000 USD/year
