GovCIO

Journeyman ServiceNow and Enterprise Tools Support Specialist

Join GovCIO as a Journeyman ServiceNow Support Specialist in Washington, DC. Leverage your 3+ years of ServiceNow expertise to enhance IT operations. Benefits include flexible work, training, and more.

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Consulting
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Mid-Level
ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
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Certified System Administrator

Job description

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Posted on:
 
July 22, 2025

GovCIO is seeking a skilled Journeyman ServiceNow and Enterprise Tools Support Specialist to support their USSS Network Operations and Security Center (NOSC) proposal. This role involves managing ServiceNow, supporting IT operations, and ensuring system reliability and security. The position is a hybrid remote position, requiring 3+ years of experience and a US citizenship requirement for a Top Secret Clearance.

Requirements

  • 3+ years of hands-on ServiceNow administration and development experience.
  • Proficiency in one or more enterprise monitoring or endpoint management tools.
  • Strong understanding of ITIL frameworks and best practices.
  • Experience with scripting languages (JavaScript, PowerShell) and REST/SOAP APIs.
  • US citizenship is required for Top Secret Clearance.
  • Active ServiceNow Certified System Administrator or Developer Certification (preferred).

Benefits

  • Employee Assistance Program (EAP)
  • Corporate Discounts
  • Learning & Development platform
  • Training, Education and Certification Assistance
  • Referral Bonus Program
  • Internal Mobility Program
  • Pet Insurance
  • Flexible Work Environment

Requirements Summary

3+ yrs ServiceNow exp. ITIL frameworks knowledge. Proficiency in scripting & APIs. US citizenship required (Top Secret Clearance)