Junior Data Center Operations

Join MMC Corporate as a Junior Data Center Operations professional and contribute to the management of our Global Data Centers. Provide technical support for all systems and applications, manage incident calls, and assist with operational and infrastructure projects. Develop your career in a company with a strong brand and opportunities for growth.

Requirements

• Associates's degree in computer or network science or related field from an accredited college/university or equivalent combination of education, training, and experience
• 2-5+ years hands on experience in a technical infrastructure operations/data center environment
• Network support – Cisco, PaloAlto, Aruba, F5 etc...
• Server OS support – Windows, Linux, Container Support
• Data Circuit Vendor Support
• Application and Load-balancer support
• Firewall rule support, troubleshooting, adds, and removals (PaloAlto Support a +)
• Knowledge of ticketing systems and monitoring applications
• Knowledge of backup technologies
• Experience with Change Control Ticketing (ServiceNow experience a +)
• Experience with Incident Reporting and Ticketing (ServiceNow experience a +)
• Strong process development and service delivery principles
• Technical and hands-on experience supporting multi-platform server and application environments
• Possess exceptional communication skills both verbal and written
• Demonstrated ability to work in a large global company and or complex IT environment preferred

Benefits

• A competitive salary
• Employee friendly policies
• Health care and insurance for you and your dependants
• Healthy Work life balance
• A great working environment
• Flexible benefits packages to suit your needs and lifestyle