Junior Data Center Operations

The Junior Data Center Operations role involves providing continuous management reporting, managing severity 1 incident calls, and providing technical support for systems and applications hosted in the Global Data Centers. The position requires a strong understanding of server, network, and cyber security, as well as excellent communication and problem-solving skills.

Requirements

• Associates's degree in computer or network science or related field from an accredited college/university or equivalent combination of education, training, and experience
• 2-5+ years hands on experience in a technical infrastructure operations/data center environment
• Network support – Cisco, PaloAlto, Aruba, F5 etc...
• Server OS support – Windows, Linux, Container Support
• Data Circuit Vendor Support
• Application and Load-balancer support
• Firewall rule support, troubleshooting, adds, and removals (PaloAlto Support a +)
• Knowledge of ticketing systems and monitoring applications
• Knowledge of backup technologies
• Experience with Change Control Ticketing (ServiceNow experience a +)
• Experience with Incident Reporting and Ticketing (ServiceNow experience a +)

Benefits

• Competitive salary
• Employee friendly policies
• Health care and insurance for you and your dependants
• Healthy Work life balance
• Flexible benefits packages to suit your needs and lifestyle