D2 Consulting

Junior Helpdesk Specialist

Junior Helpdesk Specialist at D2 Consulting, St. Louis. Provide technical support using ServiceNow platform. TS/SCI clearance required. Bachelor's degree, IT cert, DoD 8140 compliance. Benefits include health insurance, 401(k), PTO.

ServiceNow Role Type:
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ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 13, 2025

Junior Helpdesk Specialist provides technical assistance and support to customers, assists in responding to queries, and resolves problems. Active TS/SCI security clearance required.

Requirements

  • Bachelor's Degree in a technical IT field
  • 1 year of experience working in Information Technology
  • IT Certification (No prior experience required)
  • Operational experience with ServiceNow
  • Experience within the Intelligence Community
  • Ability to obtain DoD 8140 (formerly 8570.01-M) IAT Level I: A+ CE, CCNA-Security, CND, Network+ CE, SSCP, within 6 months of hire
  • TS/SCI clearance required

Benefits

  • Health/Dental/Vision
  • 401(k) match
  • Accrued PTO
  • STD/LTD/Life Insurance
  • Referral Bonuses
  • Professional development reimbursement

Requirements Summary

Bachelor's degree in a technical IT field, 1 year of experience in IT, or IT certification required