KDNI - Resource Management - Con- FT- Bangalore

The Resource Manager will utilize tools to manage schedules, reconcile booking requests, and update absence/termination data within Servicenow. They will be responsible for demand management, resource analysis, stakeholder co-ordination, reporting, and process improvement. This role requires strong analytical skills and the ability to address queries from both internal and external stakeholders.

Requirements

• Update schedules and reconcile booking requests.
• Manage demand from internal and external channels.
• Support resource management queries through skill searches.
• Analyze forecast, bench, utilization, and suggest corrective measures.
• Handle KDN related reporting and co-ordination with stakeholders.
• Set up templates and reporting in Servicenow.
• Assist client service delivery and conduct trainings.