Alstom

L1 Support Senior Analyst

L1 Support Senior Analyst at Alstom, Bengaluru. Lead SOC operations with ServiceNow incident tracking, SIEM, Trellix ePO, NIDS management. 10+ yrs cybersecurity, ISO 27001/NIST expertise required. Competitive benefits, learning opportunities.

ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
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Incident Management
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Security Operations
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
November 12, 2025

Alstom is looking for a full-time SOC Manager in Bangalore, India to lead cybersecurity expertise in a cutting-edge field. The role involves protecting infrastructure, ensuring a secure environment, and driving continuous improvement in SOC workflows and detection capabilities.

Requirements

  • Leading and managing SOC analysts across multiple shifts to ensure 24/7 security monitoring and incident response
  • Overseeing threat detection and response using SIEM, NIDS, and endpoint protection platforms
  • Administering and maintaining Trellix ePO for endpoint security and policy enforcement
  • Monitoring and managing alerts from Network Intrusion Detection Systems (NIDS)
  • Coordinating incident tracking and resolution using ServiceNow
  • Collaborating with IT and facilities teams via Maximo for infrastructure-related security events
  • Developing and managing shift rosters to ensure optimal coverage and reduce analyst fatigue
  • Ensuring SOC operations align with internal policies and external regulatory requirements (e.g., ISO 27001, NIST, GDPR)
  • Driving automation and optimization of SOC workflows and alert triage
  • Generating and presenting regular reports on SOC performance, incident trends, and threat landscape

Benefits

  • Flexible and inclusive working environment
  • Award-winning learning and development opportunities
  • Comprehensive and competitive social coverage (life, medical, pension)
  • Dynamic reward package that recognises performance and potential

Requirements Summary

Bachelor’s or Master’s degree in Cybersecurity, Information Technology, or related field; Minimum 10 years of experience in cybersecurity; Strong experience with SIEM platforms, Trellix ePO, NIDS, ServiceNow, and Maximo