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Hewlett Packard Enterprise
L1 Technical Support Engineer - Switching
L1 Technical Support Engineer - Switching at HPE Chennai. First-line support for Aruba enterprise switching (AOS-CX/AOS-S). Troubleshooting, case management, configuration validation. 2+ yrs network ops/TAC experience required. Health benefits, professional development.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 12, 2025
The L1 TAC Aruba Switching Engineer serves as the first line of technical support for customers using HPE Aruba enterprise switching solutions. This role focuses on initial troubleshooting, issue isolation, basic configuration validation, and case triage for Aruba AOS-CX and AOS-S platforms.
Requirements
- Customer Case Management
- Technical Troubleshooting – Switching Focus
- Knowledge & Process Adherence
- Soft Skills & Professional Competencies
Benefits
- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion
Requirements Summary
2 years of experience in network operations, NOC, TAC support, or field networking
