.svg)
Hewlett Packard Enterprise
L1 Technical Support Engineer - Switching
L1 Technical Support Engineer - Switching at HPE, Chennai. Provide Aruba switching support via phone/email, troubleshoot issues, manage TAC cases. Requires 2yrs NOC/TAC experience, Bachelor's in CS/IT. Hybrid role with professional development benefits.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 12, 2025
The L1 Technical Support Engineer - Switching role is a hybrid position that requires technical support for Aruba Switching customers via phone, web, and email. The engineer will troubleshoot issues, create and manage TAC cases, and provide accurate problem identification and customer communication.
Requirements
- Customer Case Management
- Technical Troubleshooting – Switching Focus
- Supported Products
- Core Troubleshooting Areas
- Diagnostic & Escalation Responsibilities
- Knowledge & Process Adherence
Benefits
- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion
Requirements Summary
2 years of experience in network operations, NOC, TAC support, or field networking. Bachelor's degree in Computer Science, IT, Networking, or related field
