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PradeepIT Consulting Services Pvt Ltd
L2 Production Support Analyst Finance Ops
L2 Production Support Analyst at PradeepIT Consulting, Coimbatore. Monitor jobs, manage ServiceNow tickets, handle incidents. Requires L2 ops experience, ServiceNow expertise, strong problem-solving skills. Finance/ERP background preferred.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 12, 2025
We are looking for a reliable and detail-oriented Operations Analyst L2 Support to join our team, responsible for monitoring scheduled jobs, handling production support channels, and managing ServiceNow tickets.
Requirements
- Experience in L2 production support or IT operations, preferably within a financial or ERP environment.
- Familiarity with job scheduling tools and incident/ticket management systems like ServiceNow.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills for effective coordination with business and technical teams.
- Experience working in month-end close cycles or financial operations is a plus.
- Ability to work under pressure and manage priorities during critical periods.
Requirements Summary
Experience in L2 production support, analytical skills, and communication skills
