Vodafone

L3 Support Engineer - Nokia FlowOne/Instant Link (IL)

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Incident Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
October 23, 2025

Vodafone is seeking a skilled Senior L3 Support Engineer to join their Telco IT team in Pune. This role involves resolving complex issues, enhancing system performance, and supporting key IL modules. The position operates on a European calendar and CET time zone, requiring proactive incident management and system reliability.

Requirements

  • Bachelor’s degree in Computer Science, Telecommunications, or a related field.
  • 3–5 years of experience in IL/Nokia FlowOne support and development.
  • Strong analytical and problem-solving capabilities.
  • Excellent communication and documentation skills.
  • Proficient in Java, Shell scripting, and SQL.

Benefits

  • Opportunity to work on cutting-edge telecom provisioning systems.
  • Exposure to global operations and cross-functional collaboration.
  • Flexible work aligned with European calendar and CET time zone.
  • Be part of a dynamic team driving innovation in Telco IT.

Requirements Summary

Bachelor’s degree in Computer Science. 3-5 years IL support exp. Strong analytical & communication skills. Proficient in Java/SQL