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UKG
Lead Cloud Operations Specialist
Lead Cloud Operations Specialist at UKG, Noida. Monitor Kronos Private Cloud, utilize ServiceNow for incident management. 5-10 years experience required. Benefits include wellness programs and tuition reimbursement.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Change Management
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 29, 2025
Lead Cloud Operations Specialist for UKG in Noida, India, responsible for monitoring and supporting Kronos Private Cloud and hosted environments, and participating in 24/7 rotational shifts.
Requirements
- Experience with UKG Workforce Central (WFC) application
- Familiarity with ServiceNow for incident, problem, and change management
- Strong understanding of cloud infrastructure, virtualisation (VMware), and hybrid environments
- Knowledge of web server configurations, deployments, and troubleshooting
- Excellent communication, analytical, and problem-solving skills
- Familiarity with monitoring tools (DataDog, Grafana, Splunk) and alert management
- Willingness to work in rotational shifts, including nights and weekend
Benefits
- Wellness programs
- Tuition reimbursement
- U Choose - a customizable expense reimbursement program
- Active and engaged employee resource groups
- Caring leaders value every voice and support employees in doing the best work of their career
Requirements Summary
5-10 years of experience, strong understanding of cloud infrastructure, virtualisation, and hybrid environments, and excellent communication skills
