Perficient is seeking a Lead ServiceNow ITSM/ITOM Consultant to participate in all aspects of software development, including estimating, design, implementation, testing, deployment, and support. The role involves working within a team, interpreting design, and collaborating with solution architects and developers. It's a fast-growing, globally-focused consulting leader.
Requirements
- Collaborate with stakeholders to gather requirements.
- Design, develop, and configure ServiceNow ITSM, ITOM and CMDB modules.
- Utilize UI builder for customization and dashboards.
- System integration experience using web services.
- Configure and maintain CMDB data model.
- Integrate ServiceNow with other tools and external platforms.
- Conduct thorough testing of ServiceNow configurations.
- Provide ongoing support and maintenance.
- Document technical specifications.
Benefits