Lead Solution Architect

ServiceNow is seeking a Lead Solution Architect (LSA) to act as a trusted advisor, guiding clients and internal teams through complex technical transformations. This role focuses on bridging the gap between pre-sales and post-sales, building confidence, and ensuring seamless solution delivery through platform expertise and end-to-end solution ownership. The position is vital for enhancing the AI-enhanced platform and driving measurable business outcomes.

Requirements

• 8+ years of experience in enterprise solution architecture, technical consulting, or pre/post-sales engineering roles
• Proven track record of designing and implementing complex enterprise-grade solutions
• Experience engaging with executive-level stakeholders, including C-suite
• Industry-specific experience in verticals like TMT, Banking, Retail, Transportation, Energy, and/or Health Insurance