Aya Healthcare

Enterprise Platform Specialist

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Direct Hire
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
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Incident Management
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Problem Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
September 14, 2025

Aya Healthcare is a rapidly growing healthcare solutions provider seeking an Enterprise Platform Specialist to manage, optimize, and adopt enterprise applications. This role involves technical administration, business analysis, and ensuring platforms are reliable and scalable. The position blends technical expertise with business insights and values employee and customer satisfaction.

Requirements

  • 3+ years of experience supporting and/or analyzing enterprise applications (ServiceNow strongly preferred).
  • Hands-on knowledge of ServiceNow configuration, workflows, reporting, and integrations.
  • Familiarity with SaaS administration, provisioning, and data analysis.
  • Strong problem-solving skills with excellent communication and documentation abilities.
  • Detail-oriented, collaborative, and adaptable in balancing technical and business needs.

Benefits

  • Free premium medical, dental, life and vision insurance
  • Generous 401(k) match
  • Aya also offers other benefits to those that are eligible and where required by applicable law, including reimbursements and discretionary bonuses
  • Aya provides paid sick leave in accordance with all applicable state, federal, and local laws
  • Celebrations! We hit our goals and reward ourselves.
  • Company-sponsored virtual events, happy hours and team-building activities are always on the horizon — plus, you get a special treat on your birthday!

Requirements Summary

3+ years experience with enterprise applications (ServiceNow preferred). Strong ServiceNow knowledge and SaaS administration skills. Excellent communication and problem-solving abilities