Softtek

Management Database Lead Senior

Join Softtek as a Management Database Lead Senior in Bogota. Lead ServiceNow CMDB processes, leveraging ITIL and Discovery expertise. ServiceNow certifications preferred.

ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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Discovery
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Governance, Risk, and Compliance
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
July 14, 2025

Configuration Management Database Lead to lead design, development, and optimization of ServiceNow CMDB processes.

Requirements

  • Proven experience as a CMDB Lead or CMDB Process Manager with expertise in ServiceNow CMDB.
  • Strong understanding of CMDB lifecycle management, data governance, and ITIL frameworks.
  • Hands-on experience with ServiceNow Discovery and ITSM integrations.
  • Excellent leadership, problem-solving, and communication skills.
  • ServiceNow certifications (CIS-CMDB, ITIL) are a plus.

Requirements Summary

Proven experience in ServiceNow CMDB, strong understanding of CMDB lifecycle management, and hands-on experience with ServiceNow Discovery and ITSM integrations