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Softtek
Service Desk Analyst
Join Softtek as a Service Desk Analyst in Bogotá. Utilize ServiceNow to resolve technical issues, manage service requests, and enhance customer support.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 22, 2025
Service Desk Analyst to diagnose and solve technical problems, follow up and update work elements, and execute corrective processes.
Requirements
- Familiarity with customer service environments
- Experience with service management tools (ServiceNow, Jira)
- Basic/intermediate knowledge in SQL Server
Benefits
- On-site location in Bogotá
- Possibly implies a stable and secure work environment
Requirements Summary
Familiarity with customer service environments, experience with service management tools, basic/intermediate knowledge in SQL Server
