OneMain Financial

Manager - Platform Engineering (ServiceNow)

Manager - Platform Engineering (ServiceNow) at OneMain Financial, Baltimore, MD. Lead ServiceNow practice across ITOM, ITAM, IAM, HR Service Delivery & cybersecurity. 5+ years ServiceNow leadership required. Competitive benefits & tuition reimbursement.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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DevOps
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Discovery
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IT Asset Management
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IT Operations Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Service Mapping

Job description

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Posted on:
 
September 26, 2025

OneMain Financial is seeking a strategically minded, technically fluent Software Engineering Manager to lead and evolve our ServiceNow practice. This is a high-impact role that sits at the intersection of operations, automation, digital transformation and operational excellence.

Requirements

  • Production Operations Enablement via ServiceNow
  • Enterprise Architecture and Platform Strategy Alignment
  • Application Development Support and Automation Acceleration
  • Identity and Access Management Lifecycle Support
  • HR Service Delivery and People Systems Integration
  • Cybersecurity, Risk, and Compliance Enablement
  • IT Operations Management (ITOM): CMDB, Discovery, and Service Mapping
  • IT Asset Management (ITAM): Hardware, Software, and Cloud Visibility
  • Innovation and AI-Driven Evolution
  • Education, Coaching, and Organizational Enablement

Benefits

  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
  • Up to 4% matching 401(k)
  • Employee Stock Purchase Plan (10% share discount)
  • Tuition reimbursement
  • Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date)
  • Paid sick leave as determined by state or local ordinance, prorated based on start date
  • Paid holidays (7 days per year, based on start date)
  • Paid volunteer time (3 days per year, prorated based on start date)

Requirements Summary

5-7+ years of enterprise IT experience, including 5+ years in direct ServiceNow leadership with cross-functional delivery responsibility