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Giant Eagle, Inc.
Manager, Data Center
Join Giant Eagle, Inc. as a Manager, Data Center in Cranberry, PA. Lead teams, manage SLAs, and utilize ServiceNow for ticketing. Requires 5-10 years in data centers and ITIL4 certification. Benefits include professional growth and a dynamic work environment.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 16, 2025
Lead teams operating within high-tech data centers, oversee maintenance and inventory of equipment, manage critical outages, and ensure adherence to Service Level Agreements (SLAs). Focus on physical data center security, process improvement, and customer service.
Requirements
- 5 to 10 years data center or IT infrastructure experience
- 2 to 3 years people leadership experience (managing large team of data center operators)
- Previous experience interacting with cross-functional and global teams
- ServiceNow ticketing software experience
- Bachelor's Degree in Information Technology, Computer Science, or related field, or relevant leadership experience in Data Center/Infrastructure Services
- Certified Data Center Management Professional (CDCMP), ITIL4
Benefits
- Opportunity to work in a 24/7/365 data center environment
- Chance to lead a high-performing team
- Strong vendor management and partnership opportunities
- Professional growth and development in data center management
Requirements Summary
5-10 years of data center experience, 2-3 years of people leadership experience, and knowledge of ServiceNow ticketing software
