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Warner Bros. Discovery
Manager, Employee Services US
Join Warner Bros. Discovery in Mexico City as a Manager, Employee Services. Lead a team, utilize ServiceNow for HR solutions, and enjoy career growth benefits.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 6, 2025
We are seeking a Manager, Employee Services to join the Global Business Services (GBS) People & Culture (P&C) team. The Manager will oversee a team of associates and senior associates to provide efficient and highly informative first point-of-contact service to employees, managers, and business partners.
Requirements
- 5+ years of experience in customer management/contact center/ask HR with supervisory or lead responsibilities
- 1-2 years of previous experience in Employee services, HR, payroll, or benefits administration field
- Must be able to maintain confidentiality and use confidential information appropriately
- Fluent in English - Written, Oral and Verbal
- Experience with ServiceNow, and Workday HR/payroll or other SaaS payroll tools preferred (SAP or PeopleSoft)
Benefits
- Career defining opportunities
- Thoughtfully curated benefits
- Tools to explore and grow into your best selves
Requirements Summary
5+ years of experience in customer management/contact center/ask HR, fluent in English, and experience with ServiceNow and Workday HR/payroll tools
