Sony Interactive Entertainment

Manager, Enterprise Applications-ServiceNow

Join Sony Interactive Entertainment in San Diego as a Manager, Enterprise Applications-ServiceNow. Lead a team in delivering ITSM, HRSD, and automation solutions.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Human Resources Service Delivery
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IT Service Management
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Integration Hub
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Now Platform App Engine
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Strategic Portfolio Management

Job description

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Posted on:
 
September 18, 2025

PlayStation is seeking an experienced Manager to join their IT Enterprise Apps team. This role focuses on leading a group of ServiceNow developers and QA professionals in designing, developing, and delivering high-quality solutions, ensuring robust testing, and aligning ServiceNow capabilities with business needs. The position requires strong leadership and team-building abilities, with a focus on building scalable and future-proof solutions.

Requirements

  • 7+ years of ServiceNow development and platform administration experience
  • 3+ years in a leadership or managerial role leading development and QA teams
  • Proficiency in ServiceNow functions (ITSM, HRSD, WSD, SPM, App Engine, Now Assist)
  • Experience with Integrations, scripting (JavaScript, Glide API), and automation
  • Strong leadership and communication skills

Benefits

  • Medical
  • Dental
  • Vision
  • 401k
  • Paid Time Off
  • Wellness program
  • Employee discounts

Requirements Summary

7+ yrs ServiceNow exp, 3+ yrs leadership, strong ServiceNow skills & integrations expertise