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ServiceNow
Manager, Expert Services Management
Join ServiceNow in Munich as a Manager, Expert Services Management. Lead teams, drive solutions on the ServiceNow Platform, and enhance client delivery.
The Mothership
Entry Level
ServiceNow Role Type:
Sales
ServiceNow Modules:
Now Platform App Engine
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 11, 2025
ServiceNow is seeking a Manager for their Expert Services organization in EMEA, focused on delivering high-quality Work through the ServiceNow Platform. This role involves leading a team of Consultants, supporting sales teams, and ensuring accurate solution and scope are met, alongside partnership with partners and continuous improvement.
Requirements
- Experience managing or leading professional services teams.
- Significant consulting experience for complex global delivery organizations.
- Technical delivery and architectural experience with ServiceNow Platform capabilities (App Engine, Workflow Data Fabric, AI, Analytics, UX, Security).
- Excellent interpersonal and communication skills.
Requirements Summary
Experience leading service teams and complex consulting is key. ServiceNow Platform proficiency, including App Engine and AI, is needed. Strong communication and interpersonal skills are essential
