Manager HR Knowledge Management

The Manager HR Knowledge Management is responsible for executing the vision for HR knowledge creation, maintenance, and delivery across the organization. This role leads initiatives to enhance digital knowledge platforms and embed a culture of self-service and continuous improvement.

Requirements

• 8-12 years of progressive experience in HR, knowledge management, digital HR, HR service delivery roles or equivalent experience
• Demonstrated success in leading enterprise-level knowledge management initiatives or digital transformation programs
• Expertise in knowledge platforms (e.g., ServiceNow, SharePoint) and content governance methodologies
• Understanding of HR operating models, shared services, and employee experience principles
• Stakeholder management, communication, and facilitation skills
• Analytical and strategic thinker with a track record of using data to drive decisions and improvements
• Proven ability to manage projects in a dynamic environment