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KPMG Global Services
Manager-KDNI
Consulting
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Service Management
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
October 30, 2025
This role focuses on ServiceNow implementation and transformation projects for clients. The Manager will lead a team of 7-10 key members, designing and architecting solutions, championing innovation, and managing performance. The position involves collaboration with sales and pre-sales teams to drive practice development.
Requirements
- Prior working experience in ServiceNow Implementation projects (10+ years)
- 7+ years of experience with ServiceNow implementation and transformation projects
- Extensive experience in ServiceNow applications (ITSM, GRC, SecOps, HRSD, CSM, etc.)
- Strong leadership skills
- Deep understanding of ITIL framework
- Agile methodology experience (preferably Scrum)
- Strong communication and presentation skills
Requirements Summary
10+ years ServiceNow experience. 7+ years IT & ServiceNow implementation. Strong leadership, & ITIL understanding
