Manager, ServiceNow Operations Support

Join a global healthcare biopharma company and be part of a 130-year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Drive innovation and execution excellence in a team that uses data, analytics, and insights to drive decision-making.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of working experience as a ServiceNow support resource, preferably with HRSD, ITSM, GRC and/or ITAM product expertise.
• ServiceNow Certified System Admin (CSA) certification
• In-depth knowledge of ITIL processes and best practices for IT Service Management.
• Excellent organizational and time management skills to manage multiple projects simultaneously.

Benefits

• Company matching 401(k) or retirement plan
• Disability benefits
• Flexible spending accounts
• Healthcare flexible spending accounts (FSAs)
• Health, dental, and vision insurance
• Paid time off (vacation and sick leave)
• Short-term disability insurance